AK

Anukul Kumar

Delivery Manager & Product Owner

Digital Program Management & eCommerce Leadership

18 years of hands-on expertise in digital transformation—from discovery and design through execution and production support. Specializing in regulated environments, agile delivery, and building high-performance teams across global enterprises.

Major Engagements
Merck (9+ yrs) eBay Enterprise Toys"R"Us Unilever TD Bank Intel Stein Mart
18+ Years Experience
100+ Websites Managed
9 yrs At Merck

Where I Create Impact

A cross-functional leader who bridges strategy, technology, and marketing — with a track record at some of the world's most recognized brands.

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Digital Program Management

End-to-end product ownership and delivery—from business requirements through launch and ongoing support. BDD methodologies, backlog refinement, sprint planning, and agile team coordination.

BDD Product Ownership Agile / Scrum Requirements Analysis
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eCommerce & Web Platforms

Design, development, and management of high-traffic digital commerce platforms. Responsive design, content management systems, personalization, and omni-channel solutions for retail and life science.

eCommerce WCM / CMS Responsive Personalization
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Digital Analytics & Compliance

Deep expertise in marketing analytics, tag management, user consent compliance (CCPA), digital accessibility, and A/B testing. Proven implementation across 100+ regulated websites.

GTM / GA Tealium IQ CCPA Accessibility
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Team Leadership & Pre-sales

Managing onshore/offshore teams, vendor negotiations, RFP defense, deal closure, and client relationship management. Known for "best relationship manager" award during major engagements.

Team Leadership Pre-sales Vendor Management P&L Ownership

Technical Depth & Business Breadth

Development & Support 95%
UX & Product Design 85%
Leadership & Management 80%
Agile / BDD Methodologies 85%
Analytics & Compliance 80%
eCommerce & WCM Platforms 90%

Major Client Engagements

Merck
eBay Enterprise
Toys"R"Us
Unilever
TD Bank
Intel Corp
Stein Mart
Pearson
Ralph Lauren
British Council
Vail Resorts
Spanx

Professional Journey

Two decades of progressive leadership across global digital agencies and enterprise clients.

Current · HCL Technologies
Program Delivery Manager
Web Strategy & Service (WSS) · May 2012–Present · Philadelphia, PA
Comprehensive digital product ownership and management through end-to-end program success. Responsible for business requirements, functional design, BDD-driven agile teams, backlog management, and production support for Merck Human Health and Animal Health divisions (since 2015). Managing ~100 websites, driving cloud migrations, and ensuring regulatory compliance (CCPA, accessibility).
3 Years · SapientNitro
Senior UI Developer
2009 – 2012
Part of SapientNitro Studio, responsible for frontend development, management, and technical trainings for worldwide clients including Vail Resorts, British Council UK, Allianz Investor, TD Canada Trust, and Unilever.
6 Months · TCS
UI Consultant
2009
Front-end development for McGraw-Hill web application.
2 Years · vAngelz
Creative Team Lead
2007 – 2009
Led design, development, and maintenance of websites, newsletters, and banners for UK-based mobile affiliate businesses. Responsibilities included people management and OnPage online marketing compliance.
1 Year · 2Sigmas
Web Designer
2005 – 2006
Design and development of small- to medium-sized client websites across India.

Project Highlights

A selection of digital initiatives delivered across industries and geographies.

Merck Health & Animal Health
Digital Program Delivery (2015–Present)
📍 USA · HealthEQ Salesforce · Merck Vaccines WP VIP · Merck Pharmaceutical eCommerce · My Merck Accounts · Distributor Central
Cloud Migration & Modernization
BlueSky Migration to AWS MCS2.0
📍 USA · CI/CD pipeline modernization · Microservices architecture · ReactJS applications · AWS Lambda, EC2, S3, CloudFront
Compliance & Governance
CCPA & Digital Accessibility Rollout
📍 USA · California Consumer Privacy Act implementation across 400+ websites · Digital Accessibility roadmap & implementation · OneTrust
Application Support & Automation
JIRA Service Management (JSM)
📍 USA · ~100 Merck Animal Health websites · L1–L3 production support · Service desk automation · Workflow SLA management
eCommerce & Retail
Pre-2015 Enterprise Platforms
📍 USA · 📍 India · Toys"R"Us · Sports Authority · Destination Maternity · Stein Mart mobile · Ralph Lauren
International Engagements
Global Delivery & Offshore Leadership
📍 Malaysia · Intel TEMS Resource Management · 📍 Canada · TD Bank Mobile Platform · 📍 USA · eBay Enterprise eCommerce
"Digital product ownership with proven ability to deliver enterprise solutions in regulated environments."

I'm a Delivery Manager and Product Owner with 18 years of hands-on experience scaling digital platforms from conception through production. My specialty is managing complex projects in regulated environments—particularly in life sciences and eCommerce—where governance, compliance, and user experience must work in perfect balance.

I lead with business acumen combined with technical depth. I understand marketing, analytics, platform architecture, and team dynamics. I'm comfortable navigating corporate complexity, closing gaps between business and technology, and driving results through offshore and onshore teams across multiple time zones.

At my core, I'm a builder and problem-solver. I take end-to-end ownership of digital programs, from BDD-driven backlog refinement through production support. I've earned recognition as "Best Relationship Manager" and "Star Performer" because I care about people as much as I care about delivering on time and within scope.

Product Owner
End-to-end ownership from business needs through delivery. BDD, agile backlogs, sprint planning, acceptance criteria.
Delivery Manager
On-time, on-budget execution. Risk mitigation, stakeholder communication, scope management, and quality assurance.
Team Builder
Recruiting, onboarding, and mentoring high-performing teams. Navigating cultural and timezone differences with ease.
Global Delivery
Managed programs across USA, India, Canada, Malaysia. Expert in distributed teams, time zone coordination, and cross-cultural leadership.
Compliance Expert
Regulated environments (life science, CCPA, accessibility). Governance frameworks and process improvement.

Ready for Your Next Challenge

I'm actively exploring senior delivery management, product ownership, and digital transformation leadership roles where I can drive results for enterprise clients.

📍 Philadelphia, United States
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